Copyright 2000 Precision Communications. All rights reserved.

Locate your system and follow steps listed below:

"SAMSUNG"
 

How to change 'Main Greetings'

1.)   Access Voicemail System

Press "Scoll" button twice, then select "VM"

            (You may also make your changes away from the office! Call your the main number, after the                   Main Greeting starts playing, follow steps 3 - 8)
2.)   When prompted "Please Enter Your Password"...press * key
3.)   You Should Now be Hearing the  'Main Greeting'... press  # 0000   
4.)   Enter Password ( 0000 ) You will then have options voiced.... 

                        *(Your admin password may be different)
5.)   "PRESS  1"   to   " Edit System Prompts"  ( to re-record greetings )
6.)   Enter your prompt number

          (1001 is Day Greeting, 1002 Night Greeting, 1003 Holiday)
7.)   Follow the voice prompts to re-record your greetings!
         
*(Make sure you press  #  at the end, you will hear  "file saved".)
8.)   Hang Up When Finished

How to "reset password" for a Mailbox

1.)   Access Voice Mail System  (press "Scroll" button twice);  Press  VM
           
Note:  You may also access the system by calling your main office number;
                      after VMail answers, press  # 0000  to log in.

2.)   When prompted "Please Enter Your Password"...press * key
3.)   You Should Now be Hearing Your 'Main Greeting'... press # 0000
4.)   Enter Password  ( 0000 )  You will then have options voiced....
5.)   " PRESS 2 "    for  " Subscriber Information "  ( Mailboxes! )
6.)   Enter Subscriber Number  ( Mailbox Number )
7.)   "PRESS  5"  to  "Edit"
8.)   "PRESS  1"  to  "Reset Password"  (Password resets to   0000 )
9.)    Hang Up When You Are Finished

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"COMDIAL" 
     
How to change 'Main Greetings'

  1. Press "Vmail" button on phone
          
    *Note:  You may also access the system by calling your main office number, and after vmail                                answers, press  #

  2. Press # key until you are prompted to... "Please enter your mailbox number"

  3. Enter 70, then enter password for Mailbox 70 (default password is 70)

  4. While mailbox options are given, press 6 ( this option is not voiced )

  5. Press 2 for " Routing Box Administration "

  6. Enter the number of the box you want to change the greeting for.
     ( 800 = day greeting,  801 = night greeting, 802 = holiday greeting )

  7. During the Options Given, Press 3  to "Modify"

  8. Press 1  to "Change The Greeting"

  9. Press 2   to "Re-Record Greeting"

  10. Press  *  key for the "current active greeting"

  11. Follow the voice prompt directions

  12. Hang Up When You Are Finished

Administer 'Mailbox Changes' 

* To  Add / Delete Mailboxes,  change 'Password'
  
Follow steps 1-4 listed above. When you get to "step 5.",  

Press 1 for "Mailbox Administration".  
 

To Add or Remove Mailbox:

Enter the mailbox number

You will hear " To add press 1, to delete press 2, to modify press 3 "

(Press 1 to Add a Mailbox,  Press 2 to Delete a Mailbox)

To change the password:

Press 3.

Listen to your options, you will be told to press:

1 to record the name

2 to record the greeting

       3 to Change Your Password

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"SoTel"

How to change 'Main Greetings'

Option 1 – Done automatically with no program changes

  1. Call (844) 563-5023

  2. Record message exactly how you want greeting

  3. Message will be applied within 10-15 minutes

 

 

Option 2 – Program changes needed.

  1. Call business main # -

  2. Wait for Voicemail to answer

  3. Record message exactly how you want greeting

  4. Contact Dennis at (608) 837-3677 or ddorn@pciwi.com

  5. Let us know, date/time of message and what changes you would like made.

How to change Voicemail Pin

  1. Select Message button on phone

  2. If pin is requested enter pin (can be found on quick reference guide)

  3. Select Option 4 to change settings

  4. Select Option 3 for security options

  5. Select Option 1 to change pin

  6. Enter new pin followed by the # key

  7. Re-enter pin followed by the # key